How Google decides which clinics to show
Local SEO for health clinics runs on three factors. Relevance — does your GBP and website clearly describe your service and location? Distance — suburb-level targeting narrows Google's distance calculation in your favour compared to city-level terms. Prominence — built from review recency, citation consistency, and backlink quality. A clinic with 180 recent reviews and clean NAP data outranks a neighbour with 20 old ones, regardless of proximity. Every local SEO action connects to one of these levers.
Google Business Profile: what fully optimised looks like
Most health practice GBPs have a name, address, phone, and a category — nothing more. That's the bar you're competing against.
Primary category
"Health & Wellness" is too broad. Use the most specific category that fits: Physiotherapist, Women's Health Clinic, Psychologist. It determines which searches your listing is eligible to appear for — get it right first, then add secondary categories.
Description, services, attributes, and posts
Use all 750 description characters — primary service, suburb, and two or three patient types. Fill out every service Google surfaces for your category. Add attributes like "Women-led", "Wheelchair accessible", "Online appointments" — these appear in filtered searches. Post at minimum weekly; Google Posts expire after seven days and regular posting signals an active listing.
Photos
Listings with 100+ photos receive more calls and direction requests. Upload reception, treatment rooms, exterior, and team shots. Name files descriptively before uploading — it passes a small relevance signal.
GBP content is public-facing advertising. You cannot include testimonials, before-and-after comparisons, or claims implying guaranteed outcomes. Describe what you do and who you see — not what patients will achieve.
On-page local SEO for health practices
Google cross-references your GBP against your website. A GBP claiming "Physiotherapist, Burleigh Heads" supported by a site that mentions Burleigh Heads once in the footer is a weak signal. A dedicated suburb page with matching title tags and structured data is strong.
Title tags, H1s, and body copy
Use the formula: [Service] [Suburb] | [Practice Name]. One H1 per page targeting the service + location, not your practice name alone. Meta descriptions don't influence rankings but drive click-through — 140–155 characters, answer the patient's question directly. Reference your suburb naturally throughout body copy: intro paragraphs, who you see, directions. Once reads as thin; five natural mentions reads as relevant.
NAP consistency and which directories matter
Name, Address, Phone — consistent across every directory — corroborates your location and legitimacy to Google. Old addresses, different phone formats, and name variations all weaken it. Decide on a canonical NAP and bring every listing into alignment. Priority directories: HealthEngine, HotDoc (also drives direct bookings), Yellow Pages, True Local, health.com.au, and NPS MedicineWise for prescribing practices. Aim for 15–20 consistent citations — quality outperforms quantity.
Review velocity: why consistency beats volume
A practice with 20 reviews this year outperforms one with 60 reviews from three years ago and silence since. Recency overrides volume. A spike of 30 reviews in two weeks followed by nothing looks like manipulation and can suppress your listing. Build a steady drumbeat instead: ask after positive interactions, send a follow-up SMS with a direct review link, target two to four new reviews per month per practitioner, and respond to every review within 48 hours.
You cannot solicit reviews that include clinical outcomes. General service experience is permissible; clinical outcome claims are not. Train your team on the distinction before launching.
Suburb pages: the gap most clinics don't close
"Physiotherapy Gold Coast" is dominated by multi-site practices. "Physiotherapy Burleigh Heads" has real search volume, far less competition, and patients who are closer to booking. Build a page for every suburb you draw patients from — each targeting a distinct search term. If you're on the Gold Coast, see how we approach health marketing Gold Coast practices — local SEO is built into every engagement. For allied health specifically, our allied health SEO service focuses on exactly these suburb-level rankings.
What each suburb page needs
- Title tag and H1 with the service + suburb combination
- 400–700 words of genuine content — services, who you see, directions, parking
- An embedded Google Map
- MedicalBusiness schema
- A clear booking CTA
Do not swap only the suburb name between pages. Thin near-duplicate pages are treated as duplicate content and can suppress your whole site. Write each page so it stands alone — specific services, nearest public transport, parking, and the types of patients you see in that area.
Schema markup for health practices
Schema reduces the guesswork that leads to miscategorisation. Use MedicalBusiness as your primary type — it supports a medicalSpecialty field that directly signals your practice type. GP and specialist clinics should use the more specific Physician or MedicalClinic subtypes. Add Person schema for individual practitioners to surface in AI-driven specialty searches. Implement in JSON-LD in the page head.
The 5-step priority order from scratch
Complete these in sequence — each builds on the last.
- Complete your GBP — correct primary category, full description, all services, 10+ photos, verified hours.
- Fix NAP — canonical format across your site, HealthEngine, HotDoc, Yellow Pages, and health.com.au.
- Optimise on-page — title tags, H1s, suburb copy throughout, schema, and an embedded map.
- Build review velocity — SMS template, two to four reviews per month per practitioner, AHPRA brief first.
- Build suburb pages — 400–600 genuine words each, schema, linked from navigation.
Backlinks, content depth, and AI search visibility compound on top — but this foundation is where local visibility is won or lost.
Not ranking in your suburb?
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