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Packages

How we work
with each practice.

Every practice is at a different stage. Our packages are built to match where you are and grow alongside you. All engagements start with a free brand audit.

Not ready for a retainer?

Start with
the Brand Sprint.

A facilitated, AI-native half-day session for health practice owners. We use AI to lock your positioning, patient message, and brand story — then hand you the workflows to run it. You leave with a framework (and the AI prompts to execute it) you can implement immediately — or hand to us.

What's included

  • Half-day virtual facilitated session (4 hrs)
  • Brand Playbook sent to you before the sprint
  • Positioning statement and messaging framework
  • Ideal patient profile and trust architecture
  • 90-day brand action plan

Runs monthly · limited seats per session · $497/seat

June intake open · 3 new client spots remaining

01 · Independent

Done by you

Strategy &
Playbook

You execute. We build you a clear brand strategy and growth playbook. Your team owns execution. Best for practices who want to move at their own pace with a clear plan in hand.

What's included

  • Brand Audit & Positioning Report
  • SEO & Content Playbook
  • Trust Design Framework
  • 90-day roadmap
  • 1 × Strategy Deep Dive session
Most popular

02 · Collaborative

Done with you

Strategy +
Coaching

We own the brief, the strategy, and the creative direction. You review and approve without being buried in execution, designed for practices that want genuine marketing leadership without the full-time overhead.

What's included

  • Brand Strategy & Positioning
  • Monthly strategy sessions
  • SEO framework & keyword guidance
  • Content review & coaching
  • Practitioner authority plan
  • Monthly performance review

03 · Full Service

Done for you

End-to-End
Partnership

We own it end to end. We own the brief, the execution, and the outcomes. You focus on the clinic. We handle everything from brand and website through to SEO, content, social, and reporting.

What's included

  • Brand Strategy & Trust Design
  • Website Design & Development
  • SEO, Content & Social Media
  • AI Search Visibility (AEO)
  • Paid Advertising management
  • Monthly reporting & strategy reviews

Who we work with

Clinics, practitioners,
and health brands.

We work across the full spectrum of health and medical — from individual practitioners to global product brands.

01

Medical Aesthetics & Dermatology

Cosmetic clinics, dermatologists, and aesthetic practitioners. Our deepest area of experience — from solo practitioners through to multi-location groups.

02

Women's Health

OB/GYN, women's physiotherapy, fertility, and specialist women's clinics. Higher stakes, stricter compliance, and patients who research thoroughly before they book.

03

Psychology & Mental Health

Psychologists, psychiatrists, and therapists who need marketing that reflects the sensitivity of their work and builds trust before the first appointment.

04

Aesthetic Device & Product Brands

B2B and B2C marketing for medical device companies and aesthetic product brands. Global launch strategy, clinic-facing campaigns, and education content.

05

Allied Health & Specialist Practices

Physiotherapists, dentists, GP practices, and specialist referral clinics. Strong clinical reputations that need a brand presence to match.

06

Longevity, Wellness & Biohacking

An emerging space moving faster than most agencies can keep up with. We understand the positioning challenges and the fine line between evidence-led and overreaching.


Common questions

Before you reach out.

Brand and trust work shows results within the first 30–90 days: stronger first impressions, better conversion from website visitors to enquiries, more confident patient communications. SEO results compound over 3–6 months. Paid media delivers from day one of launch.
Yes. The Independent package is specifically designed for practices at an early stage or with limited budgets. You get a professional strategy and playbook without committing to ongoing management fees. Many of our full-service clients started as Independent engagements.
Most digital agencies treat health as just another vertical. We've spent a decade specifically in medical aesthetics and health marketing. We know what AHPRA allows and doesn't. We know what patients are actually looking for when they Google a practitioner. We know what makes a clinic bio convert. That domain expertise is not something you can hire a generalist agency to replicate.
Completely. We've never had a client receive an AHPRA compliance notice from work we've produced. We treat the advertising guidelines as a creative brief, not a constraint, because honest, evidence-based content tends to outperform the workarounds anyway.
We start with a brand audit and discovery session. From there we develop your positioning, messaging, and priority action plan. In the first 30 days you'll have a clear strategy document, an audit of all your patient touchpoints, and a prioritised list of what to fix first. By day 90, the foundation work is complete and growth channels are either live or in final build.
This is one of the fastest-moving areas of health marketing right now. AI search (AEO: Answer Engine Optimisation) is built into our Growth with Integrity phase. We structure your content, authority signals, and website so that AI tools are as likely to surface your name as Google is. This is already influencing patient behaviour, particularly for higher-consideration decisions like cosmetic procedures or specialist referrals.
Yes... that's exactly what the Independent package is designed for. Start with a strategy and playbook, implement it yourself, and when you're ready to hand execution over to us, we move to the Collaborative or Full Service model. Nothing you invest in the first phase is wasted.
We don't publish fixed pricing because every practice is at a different stage and has different needs. What we can tell you is that Independent engagements start at a fraction of what most full-service retainers cost, and we'll always be transparent about what's involved before you commit. Start with the free audit: it costs nothing, and you'll leave with a clear picture of your priorities even if you don't work with us.
Yes. We have clients across Australia, New Zealand, the UK, and internationally. Everything except in-person events and location shoots is delivered remotely, and for those we have production partners in most major markets.

Not sure which
package is right?

Start with the free audit. We'll review your practice and tell you honestly which level of support makes sense for where you are right now.